Contact Gessa
Choose the channel that matches your question. These are the public contact routes for the Gessa website, Studio, developer platform, and company.
Product, company, and partnership questions
Email [email protected] for product feedback, company information, press, research, partnerships, or education. Include your name, organization if relevant, and enough context for the Gessa team to route the message.
Account and technical support
Email [email protected] for sign-in trouble, workspace access, generation jobs, project data, engine behavior, or other Studio support. Include the affected workspace or project identifier, the approximate time of the problem, what you expected, and any safe error or request identifier. Never send passwords, API keys, access tokens, or other credentials by email.
Developer API and MCP help
Start with the Gessa developer platform for the supported OpenAPI contract, authentication model, remote MCP endpoint, typed-error guidance, rate-limit behavior, and versioning policy. Send reproducible contract or integration problems to [email protected]. State whether the request used REST or MCP, name the documented operation or tool, and remove credentials and private project content before attaching logs.
Privacy, security, and legal messages
Send privacy requests, responsible security reports, legal notices, or requests to correct public information to [email protected]. Describe the affected page, account, or system and provide a safe way to follow up. Please do not include exploit details in a public post or test a suspected vulnerability against data or accounts you do not own. The privacy policy explains the public website’s current data practices.
Useful context before writing
Gessa is a browser-based AI-native game engine. For product facts an AI assistant can cite, use Gessa for AI assistants or llms.txt. For an overview of the company and product direction, read About Gessa.